SR1 2.0 Twist module

1. Orders that have already been shipped cannot be canceled arbitrarily. Please confirm your purchase intentions clearly before placing an order.
2. Note that the purchased items are hand-assembled 3D-printed accessories, which may contain minor "flaws" that do not affect functionality.
3. The product is undergoing continuous updates and improvements.
4. Please fully understand and accept the potential risks that may arise from improper use.
5. Returns and exchanges without a valid reason are not supported.

1. Cancelling an order in transit: You will need to pay for the round-trip shipping costs and any potential customs duties. Cancellation is not recommended. (Please ensure you fully understand your need before placing the order.
2. Finding missing or damaged items after signing for the package: Take photos or videos of the signed package and any issues, then contact customer service with the information. Customer service will assist with

Possible issues during testing and their corresponding solutions:

1.Testing fails: Please check that the power and data transmission are correctly set up. Document your issue with pictures or videos and provide them to online customer service or send them to the email for further assistance.

2.Testing passes: Your device comes with a 15-day after-sales service period. (The 15 days refer to the period during which the device is used according to the parameters provided by customer service, such as weight limits and continuous operating times.) The 15-day period starts from the logistics receipt date. If any issues arise, you can document your problem with pictures or videos and provide them to online customer service or send them to the email for further assistance.

If your product encounters any issues, we accept paid repairs. However, you will be responsible for the round-trip shipping costs and any potential customs duties due to transportation issues.